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Call Experts, locally owned and operated, has been serving the telephone call and messaging needs of South Carolina communities and beyond for over 26 years. We do not outsource any of our calls. In fact, the reverse is true - we answer calls in our offices for our clients in many other countries.
We have grown a lot since our founding in 1982 when we took messages on paper. Our technology is cutting edge - fully web enabled, VoIP compatible, and fully digital. We started in Charleston and are still based here, but now have over 110 employees in Pennsylvania, North Carolina, South Carolina, and Alabama.
Utilizing hardware and software developed by one of the leaders in the telecommunications business, Amtelco, combined with our own proprietary software, makes us a completely digital, state-of-the-art service provider.
We utilize the latest in call monitoring and recording technologies that allow us to listen to calls in real time. Our clients are able to hear calls moments after they are taken.
We are a fully redundant site. We have battery and generator power backups, off site information backups, and the ability to route calls to any other call center location.
