Our Company

If your goal is to provide excellent customer service to telephone, e-mail, and web customers, you may need a Call Center. Call Centers today can answer phone calls, but they can also use all the power of technology to look up information, take detailed and accurate messages, and make sure the right person gets the message - every time.

Call Experts is a total Contact Center for all voice and electronic communications. Whether your organization needs complete call management, overflow call management, answering services, a help desk, order taking, or has any other telephone or messaging need, we are here to make it all possible. Call Experts offers complete customization for all of your individual preferences. In fact, we insist upon making sure that you are satisfied and comfortable with the way that we handle your calls and messages.

Call Experts, locally owned and operated, has been serving the telphone call and messaging needs of the local Charleston community for over 25 years. We do not outsource any of our calls. In fact, the reverse is true - we answer calls in our offices for our clients in many other countries.

We are one of only 23 Call Centers worldwide to win the coveted ATSI (Association of TeleServices International) Gold Certification. This certification is awarded after an exhaustive test of our facilities and procedures. In 2005 and 2006, we won the ATSI Award of Excellence for Call Handling, as well as the CAM-X (Canadian Call Center Association) Award of Excellence. As a result of our certifications, we are the only SC based Call Center vendor approved by the State of South Carolina.