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What is an Employee Call Off Line?

  • By Michael Hill
  • October 21, 2016
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If you’re a business with employees, you may need an employee call off line. But exactly what is one? An employee call off line is a call center service that documents employee absences and tardies. ...

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6 Key Benefits of Employee Call Off Lines

  • By Michael Hill
  • October 28, 2016
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An employee call off line from your answering service eliminates most all of the hassles, pains, and frustrations in dealing with employee absences and tardies. While you can handle this in-house, itâ ...

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Having an Employee Call Off Line Helps Mitigate Employee Disputes and Lawsuits

  • By Michael Hill
  • November 11, 2016
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While the obvious reason to have an employee call off line is to document employee absences and tardies, having accurate information can also help mitigate employee disputes and lawsuits. This can sav ...

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Use an Answering Service to Cover Staff Meetings

  • By Ron
  • August 24, 2016
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 It’s a dilemma. You want all of your staff to attend your staff meetings, but that leaves no one left to answer the phone when it rings. After all, the meeting is for all staff and to exclude ...

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Use an Answering Service to Provide First Level Help Desk Service

  • By Michael Hill
  • August 24, 2016
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 Many people think of a telephone answering service as a company that takes messages. Yes, they do that, but they can do much more than just take information; they can give out information as wel ...

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Are You Sick of Hearing Complaints about Your Answering Service?

  • By Ron
  • August 24, 2016
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 If you are the owner of a small business or the business manager in charge of overseeing your answering service, does it sometimes seem as if your answering service is more hassle then they’re ...

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