Call Experts, your top choice for an answering service company, is proud to now offer corporate billing. Our live answering service agents have the ability to breakdown invoices by department and/or location and have them delivered to multiple locations or have copies of these breakdowns delivered to one central location. Inquire for more details about this new service. Does your company employ dozens, hundreds or even thousands of individual workers? If this is the case, our answering service company, Call Experts, offers corporate solutions for companies of all sizes. We can assist you by bundling and consolidating the needs of your corporation all into one reliable service package. Imagine going the entire night without being woken up by the phone calls of sick or tardy employees. Get the rest you need by teaming with our live and virtual answering service to know that if the first on-call tech cannot be reached, your calls will be escalated until someone is.
Call Experts offers an automated mass alert feature that allows you to notify your employees quickly and efficiently using our virtual answering service. Regardless of whether your message is of emergency status or just general information, our live answering service agents can get you in touch with all your employees at a moments' notice. We will also assist your HR department in the pre-screening and gathering of application information from potential employees.
We can provide effective and efficient live answering services afterhours as well as around the clock. You can rest easy knowing that your company can keep going long after you've left the office. Call Experts is an answering service company that allows you to customize your reports to meet any of your corporate standards and protocols. Our live and virtual answering services are 100% reliable and will track all calls and communication transactions from beginning to end. The statistics we provide can help you decide what aspects of the company are strongest as well as weakest and from there, tactical plans can be made for improvement. Our live answering service agents will also itemize any invoices so you can see the flow of calls and messages to your company.
Corporate Solutions Include:
- Employee Call Out lines with customized reporting and confirmation numbers to track absenteeism
- Whistle Blower Hotlines
- Virtual Receptionist/ Helpdesks
- Switchboards that transfer the calls to the correct person or department based on criteria provided
- On Call Management that you can update in real time on-line if you have a last minute change
- Automatic Confirmations via Email SMS Text or Fax or multiple notifications at one time
- Employment Pre-Screening/Phone Applications to avoid the hassle of digging through applications
- Automated Mass Alert for company updates or any emergency situations
- Emergency/Disaster Notification
- Continuity plans to ensure that your business does not stop if there is an emergency
- Surveys/Polls of your customers or employees - provide great service and build a caring company culture to increase productivity!
- Customized reporting/billing that is based on the region calls are coming from or by department
- Total Accountability and tracking with file back-ups and message storage abilities that you can access on-line
These live and virtual answering services can be automated as well as customized in order to blend with your businesses' model and customer care protocols.
Request your online quote now or call 1.800.374.0911 to speak to one of our answering service company account consultants.