These questions are some of the most common based on the services we provide. If you have a question that is not displayed below or require additional assistance, please call us at 1.800.374.0911 or e-mail us.
How will my callers reach the call center?
Can I forward my cell phone to your service?
Do you answer 24 hours a day, 7 days a week, 365 days a year?
Do you offer your services nationwide?
What kind of training does your staff go through?
How do your agents know what questions I need asked of the caller and what information I require?
Do you have performance standards and what are they?
How can I get my messages?
Is there a limit to how many employees can receive the same message?
Is my payment secure?
You can pay Call Experts online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry (PCI) Data Security Standard.
For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
www.CallExperts.com is registered with the Authorize.Net Verified Merchant Seal program.



