Getting Started

Congratulations! You're about to get started with the only answering service you'll ever need. Usually the process to establish your services takes an average of 1-2 business days.

STEP 1:
You can either go to our Request a Quote page, contact us by phone at 1.800.374.0911, or contact us via e-mail at sales@callexperts.com.

STEP 2:
A professional Client Services Associate will start the process by assessing your business needs, develop scripting and instructions for handling calls.

STEP 3:
Based on the results of this discovery process, we develop a custom solution and strategy to setup your account. Our Technology staff will work to input the scripts and instructions into the automated script systems. Our Quality Assurance staff will ensure the highest quality and assist in training the operators to work with your customers.

STEP 4:
Once the solution has been developed, you will have the opportunity to review the scripts, instructions and protocols for actions to ensure they are seamless with your own business processes. Once the services are live with your solution in place, our Client Services staff will follow up with you regularly to ensure the solution is performing the way you want it to. This begins the ongoing process of communicating with our clients, and always being able to respond to changes or new requests. Most importantly, we'll be there to answer your call.

If you have a question or would like to get started, please call us at 1.800.374.0911 or e-mail us at sales@callexperts.com.