Interactive Voice Response (IVR) technology is a virtual answering service that allows a caller to interact with a computer through keypad inputs on a telephone. IVR was designed for the purpose of handling a large volume of calls and is ideal for a big corporation looking to cut down on costs but still receive their customers' calls. IVR is commonly referred to as an automated attendant and while some callers do enjoy this function, others will wish to speak to a live answering service agent- this can be accomplished with the simple touch of a button.
All our IVR solutions are cost-effective and practical means of automating your repetitive business functions. This virtual answering service can also log information that will later help you reach your clients in a more effective manner. At Call Experts, we are an answering service company that wants your business to succeed so we only provide solutions that will benefit your company as well as your clients.
Request your online quote now or call 1.800.374.0911 to speak to one of our account consultants.