Order Taking/Ad Response
If someone is looking to place an order with your company but their call goes unanswered, they will undoubtedly call elsewhere!
Do not let this happen to your business. Our live answering service agents at Call Experts can take those calls and provide order entry and customer service 24/7. The best opportunities often come at times when you are not available.
Call Experts can build a script or use a client's existing on-line form to take orders for clients. Oftentimes, people want to call and speak to a live answering service representative and give their purchase information on the phone rather than doing it on-line themselves. Our agents are here to take orders 24/7 so that clients never miss potential sales. And now we can do it in multiple languages so your customers feel taken care of.
Our award winning live answering service staff can help you grow your business while you rest easy about budget and service price. Professional agents of our answering service company ensure your company has the ability to respond to the needs of your valued customers in a timely manner.
Call Experts can act as a fully functional extension of your business.
Call Experts can create a web-based program to take the orders for you. We can write reports that are customized to your credit card processing software. Our virtual answering service technicians can also write reports that help you trace the demographics of your callers and the effectiveness of ad campaigns. There are multiple possibilities- just ask your representative of our answering service company, Call Experts!
Ad Response is the need for people to be available in large numbers to answer incoming calls from advertisements. We can help track which advertisements were successful by providing information on the times calls come in to our live answering service operators or from what area codes the call was dispatched. Our answering service company agents can simply collect information from people responding to an ad; or we can send e-mails to potential clients when more information is requested. Call Experts' live answering service agents can also pre-qualify leads, which can be a tremendous time saver for clients.
Companies need this service to ensure that their advertising dollars are not wasted! Offices cannot realistically hire in-house staff to handle all business campaigns, so this service is outsourced to us, your trusted answering service company.
These services can be live or automated and customized to fit in with your business model and customer service protocols. Our live and virtual answering service will always do all that we can to care for your company and your customers.
Request your online quote now or call 1.800.374.0911 to speak to one of our account consultants.