Technology

We have grown a lot since our founding in 1982 when we took messages on paper. Our technology is cutting edge - fully web enabled, VoIP compatible, and fully digital. We started in Charleston and are still based here, but now have over 110 employees in Pennsylvania, North Carolina, South Carolina, Florida, and Alabama.

Utilizing hardware and software developed by one of the leaders in the telecommunications business, Amtelco, combined with our own proprietary software, makes us a completely digital, state-of-the-art service provider.

We utilize the latest in call monitoring and recording technologies that allow us to listen to calls real time and enables clients the ability to hear calls moments after they are taken.

We are fully redundant site, including battery and generator power backups, off site information backups, along with the ability to route calls to any of our call center locations.