At Call Experts, we know that you do not want to eliminate the function of voicemail altogether. What our answering service company can offer instead is a live answering service agent as backup in case a caller misses a digit when dialing an extension or experiences problems working the automated system. We also offer a number of different delivery options including the ability to call into your voicemail box and check messages at you convenience, pager notifications and e-mailing a message as a .wav file immediately following its recording allowing for instant playback on your devices. Our experienced live answering service agents at Call Experts will also transcribe your voicemails and send them in any format you request including pages, e-mails, text messages or faxes.
Voicemail technology really is an important component for every organization and that includes standalone and single user voicemail boxes as well as complex, agent assisted, multi-user voicemail configurations. Regardless of what your company desires, our answering service company can customize the system to fit your needs. Call Experts has especially formatted our voicemail platforms to read the Caller ID prior to the message so time spent rewinding and replaying the message to hear the caller's name or phone number is eliminated. Our answering service company also offers Scripted Voicemail. This service includes all the benefits of voicemail but also records the message with scripted questions. This office feature can be used for claims lines, attendance lines, registration lines and even assists you in freeing up office staff from secretarial jobs and instead create more efficiency in the office. Retrieving the information is also easy. All you need to do is open the email with the Caller ID and timestamp and listen to the attached wav. file of the message.
Call Experts is also an answering service company that offers conference calling to its clients. This standard, collaborative business function is key to the success of businesses of all sizes. By utilizing our Conference Calling service, you can moderate a call that includes up to twenty people. Our live answering service agents can also record these calls or even transcribe them as minutes for meetings. The ways in which your company can begin functioning smoothly are endless by working with our premiere answering service company, Call Experts.
Request your online quote now or call 1.800.374.0911 to speak to one of our account consultants.